Frequently Asked
Questions
Everything you need to know about our African-inspired fashion
collections, ordering process, and services.
What makes Alkebulan fashion authentic?
Our pieces are crafted using traditional African patterns and
techniques, sourced from authentic fabric suppliers, and designed
with deep respect for cultural heritage. Each design tells a story
while meeting contemporary fashion standards.
How do I find the right size?
We provide detailed size guides for all our collections. Our
African-inspired pieces are designed with various body types in
mind, and we offer comprehensive measurements for the perfect fit.
What's your return and exchange policy?
We offer a 30-day return policy for unworn items in original
condition. For exchanges, we're happy to help you find the perfect
fit. Custom pieces have different return guidelines due to
personalization.
Do you offer custom designs?
Yes! We offer custom design consultations for special occasions,
corporate events, and personal wardrobe development. Our designers
work with you to create pieces that reflect your style and honor
African heritage.
How long does shipping take?
We ship from Poland throughout Europe and internationally. Shipping
within Poland takes 2-3 business days, EU countries 4-7 business
days, and worldwide 7-14 business days. Express shipping options are
available for faster delivery. Custom pieces require additional
production time of 2-3 weeks.
What collections do you offer?
We offer Ankara dresses, tailored suits, chic accessories, men's
collection, and seasonal pieces. Each collection celebrates
different aspects of African culture with modern sophistication.
What price range can I expect?
Our collections range from $49 for accessories to $299 for premium
tailored pieces. We believe in offering authentic African fashion at
accessible price points while maintaining exceptional quality.
Can I see examples of your products?
Absolutely! Browse our complete collection online to see detailed
photos, styling options, and customer reviews. Each product page
includes multiple angles and styling suggestions.
Do you offer gift cards or gift wrapping?
Yes! We offer beautiful gift wrapping and digital gift cards perfect
for sharing the joy of African fashion with loved ones. Gift cards
never expire and can be used on any item in our collection.
What occasions are your pieces perfect for?
Our versatile collections work beautifully for weddings, cultural
celebrations, business events, date nights, and everyday elegance.
Many pieces transition seamlessly from day to evening wear.
How can I care for my African-inspired garments?
Our pieces are designed for longevity. Most items can be machine
washed on delicate cycle or dry cleaned. Each product comes with
specific care instructions to maintain the vibrant colors and
authentic patterns.
Do you offer wholesale or bulk orders?
Yes! We offer wholesale pricing for boutiques, retailers, and
special events. Minimum orders start at 20 pieces with special
pricing tiers for larger quantities.
What makes your fabrics special?
We source premium African textiles including authentic Ankara wax
prints, Kente cloth, and mud cloth directly from artisan
communities. Each fabric carries cultural significance and supports
traditional craftsmanship.
What are your most popular items?
Our bestsellers include elegant Ankara midi dresses, statement
earrings, versatile wrap dresses, and men's Dashiki shirts. These
pieces consistently receive amazing reviews for their quality and
style.
Still Have Questions?
Our team is here to help you find the perfect African-inspired pieces
for your wardrobe.