Terms & Conditions

Please read these terms and conditions carefully before using our service

Last updated: January 2024

1
Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at this domain (the "Service") operated by our company ("us", "we", or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

2
Description of Services

Alkebulan specializes in fashion and clothing retail. We offer a curated selection of high-quality apparel and fashion accessories through our online platform.

Our Fashion Services Include:

  • Men's Clothing & Apparel
  • Women's Fashion Collections
  • Seasonal Fashion Items
  • Fashion Accessories
  • Online Shopping Platform
  • Customer Style Support

Product Information & Sizing

We strive to provide accurate product descriptions, sizing information, and high-quality images. However, we recommend:

  • Carefully reviewing size charts before purchasing
  • Reading product descriptions and care instructions
  • Contacting customer service for sizing or product questions
  • Understanding that colors may vary slightly due to monitor settings

Service Availability

Our fashion collections and services are subject to availability and may vary by season. We reserve the right to:

  • Update product availability and inventory in real-time
  • Modify pricing and promotional offers
  • Discontinue products or collections
  • Limit quantities per customer for popular items

Note: Product availability, sizes, and colors are subject to stock levels. We recommend ordering promptly for limited edition items.

3
User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

Important:

You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your password.

You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4
Acceptable Use Policy

You may not use our service for any unlawful purposes or to solicit others to perform unlawful acts. The following activities are strictly prohibited:

Harassment or abuse of other users
Posting offensive or inappropriate content
Violating intellectual property rights
Distributing spam or malware
Attempting to hack or compromise security
Using automated systems to access the service
Impersonating other individuals or entities
Any illegal or fraudulent activity

Violation of this policy may result in immediate termination of your account and legal action where appropriate.

5
Privacy Policy

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy, which forms part of these Terms of Service.

Data Protection:

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

By using our service, you consent to the collection and use of your information as outlined in our Privacy Policy. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in our Privacy Policy.

6
Payment Terms

All purchases from Alkebulan are subject to the following payment and return terms. Please review carefully before completing your order.

Accepted Payment Methods

  • Credit/Debit Cards (Visa, MasterCard, Amex)
  • PayPal and Digital Wallets
  • BLIK (for Polish customers)
  • Bank transfers for large orders

Order Processing & Shipping

  • Orders processed within 1-2 business days
  • Shipping costs calculated at checkout
  • Free shipping on orders over [Amount] PLN
  • Express delivery options available

Returns & Exchanges Policy

Fashion Return Policy: We understand that online clothing shopping can be challenging, so we offer flexible returns.

  • Return Window: 30 days from delivery date for unworn items with tags
  • Condition Requirements: Items must be unworn, unwashed, and in original packaging
  • Exchanges: Size and color exchanges available subject to stock
  • Sale Items: Final sale items are non-returnable unless defective
  • Return Shipping: Customer responsible for return shipping costs unless item is defective

Pricing & Promotions

All prices are listed in Polish Złoty (PLN) and include applicable VAT. Promotional prices and discount codes cannot be combined unless specified. We reserve the right to modify pricing with advance notice, but existing orders will honor the price at time of purchase.

7
Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of our company and its licensors.

Our Rights

  • Website design and layout
  • Proprietary software and code
  • Content, text, and graphics
  • Trademarks and logos
  • Trade secrets and methodologies

User Rights

  • Limited license to use our services
  • Right to your own submitted content
  • Access to purchased products/services
  • Rights as defined in service agreements

Prohibited Uses:

You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any of our copyrighted material without prior written consent.

User-Generated Content

If you submit content to our platform, you retain ownership but grant us a license to use, modify, and distribute that content for business purposes related to providing our services.

If you believe that any content on our Service violates your intellectual property rights, please contact us with details of the alleged infringement.

Fashion & Product Terms

As a fashion retailer, Alkebulan is committed to quality and customer satisfaction. The following terms apply specifically to our clothing and fashion products.

Quality Standards

  • High-quality materials and construction
  • Accurate product descriptions and sizing
  • Professional photography and representation
  • Care instruction labels included

Sizing & Fit

  • Size charts provided for all items
  • Measurements are approximate guides
  • Fit may vary between brands and styles
  • Contact us for sizing assistance

Color Accuracy & Photography

Photography Disclaimer:

While we strive for color accuracy, actual colors may vary slightly due to lighting, photography, and monitor display settings. We recommend checking product descriptions for detailed color information.

Product Care & Maintenance

To maintain the quality and longevity of your Alkebulan garments:

  • Follow care label instructions for washing and maintenance
  • Use appropriate water temperature and detergents
  • Store items properly to prevent damage
  • Contact customer service for specific care questions

Defective Items & Quality Issues

Quality Guarantee

If you receive a defective or damaged item, please contact us within 7 days of delivery. We will provide:

  • • Free return shipping for defective items
  • • Full refund or replacement at your choice
  • • Expedited processing for quality issues
  • • Investigation to prevent future occurrences

Our Commitment: Alkebulan is dedicated to providing exceptional fashion and customer service. Your satisfaction is our priority, and we're here to help with any questions or concerns about your purchase.

8
Limitation of Liability

In no event shall our company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Disclaimer:

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied.

We do not warrant that:

  • The service will function uninterrupted, secure or available at any particular time or location
  • Any errors or defects will be corrected
  • The service is free of viruses or other harmful components
  • The results of using the service will meet your requirements

Your use of the service is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis.

9
Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Account Termination

Upon termination, your right to use the service will cease immediately. You may delete your account at any time by contacting us.

Data Retention

We may retain certain information about you as required by law or for legitimate business purposes after termination.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

10
Contact Information

If you have any questions about these Terms and Conditions, please contact us using the information below:

Email Support

General: [email protected]
Legal: [email protected]
Support: [email protected]

Phone Support

Main: +48 729459600
Support: +48 729459600
Hours: Mon-Fri 9AM-5PM CET

Business Address

Alkebulan
[Street Address]
[City, Postal Code]
Poland

Business Details

Business Name: Alkebulan
Industry: Fashion & Clothing
Tax ID: [Tax ID Number]
Established: [Year]

We typically respond to legal inquiries within 2-3 business days. For urgent matters, please mark your email as "URGENT" in the subject line.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.